Sorry we couldn’t connect to Skype
Sorry we couldn’t connect to Skype
“You updated the latest version of Skype and now getting a message that says Sorry, we couldn’t connect to Skype. please check your internet connection.
keep hitting retry but nothing changes. It was working fine until the update and now can’t even log into the program.”
If you look at this message “Sorry we couldn’t connect to Skype”. This happened on the Windows XP operating system.
This is because the new version of skype is associated with “Internet Explorer” and doesn’t work on “Internet Explorer 6 “.
But we have solutions for this problem
This is because we need Internet Explorer 7 or higher.
You can download Internet Explorer here
Download: Extract then install. If you download install then restart your computer and everything will be okay.
Or you can try another way. If first doesn’t work
Reset Internet Explorer settings. *
With the resetting Internet Explorer, you restore your browser settings to default, where it was when the first time is installed on the PC.
Click the gear
icon at the top right corner and choose Internet Options like this on the picture.
Then at the Advanced tab press the Reset button.
After this (Will asks: Are you sure you want to reset all Internet Explorer settings?). Then make sure that you check the Delete Personal Settings checkbox and press Reset.
And close Internet Explorer and start again to restart your browser.
Try to connect to Skype again.
We hope that this article “Sorry we couldn’t connect to Skype” would be helpful for you.
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IvAn26
Ivan is author of Fanyit.com. He has experience with gaming and that's why he's always the first to know about problems and solutions. He also has a job at the local PC service store as a professional, with years of experience. He shows interest in hardware, and he's passionate about football. Also he's addicted to playing PES.
Sorry, but the link to download Internet Explorer returns a 403 Error message!
ohh yes. sorry for that. We have small technical problems.
We are trying to solve these problems.
But download link works again.You can download now.
Thanks for understanding
I have windows 8 OS with IE 11.096v and skype 7.17v, still shows me the error page “Sorry we couldn’t connect to Skype”. Do you have any fix please it us know…
Sujith:/ Try to full uninstall Skype from control panel “Programs and features” Restart your pc and install again Download from official skype webite…try this …if you install with update skype may be you have already instaled 2 version of skype or have some broken Registers…
I already have the internet explorer and then it doesn’t work I try to reset all my advanced at the internet explorer it’s still doesn’t work 🙁 Sorry for my bad english
Try to Re-Install Skype and internet explorer Download explorer via link in post..Than install Explorer and be Sure that install Updates, When asked your Internet explorer in installation.
Just activate in your bloody internet explorer TLS 1.0 under inter options-advanced. That’s all folks
Thanks SUPERDUDE but it did’nt bloody fix it….any more super suggestion much appreciated!
You are welcome, And I`m so sorry at the moment we have only this solutions for this problem. Also, here are all related things with Skype https://fanyit.com/tag/skype/
Also, Try to full uninstall Skype from control panel “Programs and features” Restart your pc and install again Download from official skype webite…try this …if you install with update skype may be you have already instaled 2 version of skype or have some broken Registers
superdude, you are a genius!!!
Thanks a lot for your answers. My operating system is windows sp3 and I have internet explorer 8 and my SKYPE version is 7.21.0.100 but Unfortunately it shows this message yet: sorry we couldn’t connect to skype-please check your internet connection and try again.
please help me
Try again to reinstall IE8 but check and update box when you install IE8 may have some missing file.
hey,I am running IE 6.0 on an new, updated Windows-XP box. Every attempt to get Skype working failed. I tried about 5 or 6 versions, as most recent versions could not connect. Just start IE (version 6.0 is OK), and select “Tools” option, and “Internet Options” at bottom of that dropdown menu. Then, after clicking on “Internet Options”, select the “Advanced” tab, and scroll down to the very bottom, and click to put a checkmark in “Use TLS 1.00”, and then click “Apply” button. That is *all* that is needed. Most IE applications on Windows-XP only have “Use SSL 2.0” and “Use SSL 3.0” clicked. You need the TLS option also checked. After you apply that change, you can exit IE 6.0 and go back to using Firefox or whatever.
This fix lets you run Skype 7.x on your Windows-XP box.
– Rus
Thank you so so much for this explanation!!! It did work!!!!